All work

Case study · Outreach · Lead gen

Paid for itself in seven days

Outreach by hand, follow-ups by memory, and deals quietly leaking out of both.

Client
Private
Role
Architect and builder
Stack
WhatsApp Business API · n8n · CRM
Result
Week one
  1. D0First template goes out, number warmed
  2. D3Second touch — where manual outreach starts slipping
  3. D7Third touch — the one a busy human never sends
  4. D8Reply detected, pulled out of the sequence
  5. —Every touch written back to one record

First deal closed in week one. That deal covered the entire build.

The problem

Messages went out in bursts when there was time, follow-ups depended on memory, and replies sat in a personal inbox. No way to tell which conversations were still alive. Small enough to feel manageable, large enough to leak deals.

The obvious fix — a bulk sender — is also the fastest way to get a business number banned. That constraint shaped the build.

What I built

  • Official WhatsApp Business API on approved templates, paced and warmed so the quality rating stays green.
  • Timed follow-ups, so a silent contact is touched again on schedule rather than when someone remembers.
  • Reply detection that pulls a live conversation out of the sequence and hands it to the human with context.
  • Every send, delivery, read and reply written back to one record.

Why it worked

Nothing here is clever. It is consistency, made automatic, on a channel where people reply, run so the number survives past month two. Most outreach dies on the second and third touch — exactly the part a human stops doing.

Where does your follow-up stop?

Tell me how many leads arrive a month and who is meant to chase them. Thirty minutes. If I'm not the right person for it, I'll say so on the call.